A change management process for the people side of change

People-Centred Implementation (PCI)is our unique and comprehensive change management methodology which helps you initiate, plan, execute and control change effectively. It's designed to help change managers plan their initiatives in a way that focuses on the people aspects of organisational change. PCI is: 

• results orientated and designed to accelerate and sustain change initiatives;
• a comprehensive and integrated set of change management tools, transition management processes and change leadership skills;
• a disciplined and clear process to assessing change risk, change implementation planning and executing change;
• flexible enough to work with all change initiatives and integrates with processes such as Six Sigma and Prince2

Manage the six critical success factors with the PCI Model

The PCI change management methodology works with many different types of changes ranging from the introduction of new technology and process improvements to outsourcing, restructuring and mergers.

It aids change leaders in the active management of the six critical success factors:

The PCI process makes change happen by:

• Driving leadership awareness and strategic support for change initiatives
• Involving people in creating and sustaining successful change
• Helping people to change their behaviour to fit new ways of working
• Creating solid, consistent plans for communication, training and rewards
• Building commitment to change at all levels of the organisation
• Measuring and tracking change results
• Developing change leadership in the organisation

Applying the People-Centred Implementation methodology

Audra Proctor, Head of Learning Services, talks through the application of PCI, and the role of the 6 CSF's in delivering successful change initiatives.

If you believe your organisation could benefit from a people-centred change management process, you can either join us at one of our change management training programmes or sign-up for our online change solution, e-change. Either way you will gain exclusive access to 15 years of change management expertise, and continuous support from a wide range of change tools, resources and communities. 

You may also find useful our guide to successful change management: Building Sustainable Change Capability (pdf). 

If you would liked more information about the PCI process why not call us on +44 (0)1444 450777 or contact us online to speak to one of our learning services team today.